Contact RICHING3D
Let’s talk about
your next print.
Product questions, order support, custom printing, or wholesale sourcing — choose a way to reach us and share a few details about your request.
01 / Send the details
Email our team.
Send product links, model files or download links, and order details relevant to your enquiry.
support@riching3d.com ↗02 / Start a conversation
Message on WhatsApp.
Tell us what you are looking for, the printer model, or the project you would like to discuss.
+86 137 6047 3650 ↗Help us understand your request
A few details.
A clearer conversation.
01 / Product questions
Find the right item.
Include the product name or link, your printer model, the option you are interested in, and the quantity you need.
Ask a product question ↗02 / Order support
Help with your order.
Include your order number and a short description of the issue. For damaged, faulty, or incorrect items, include photos where possible.
Contact order support ↗03 / 3D printing service
Have a model ready?
Send your model file or download link, dimensions and units, quantity, material or finish preferences, and delivery destination. FDM and resin projects are reviewed individually.
See the printing enquiry guide ↗04 / Wholesale enquiries
Planning a business order?
Include your company name, product references, required specifications, quantity per item, and delivery country or postcode.
See the wholesale enquiry guide ↗For your security, never send payment card details or passwords.
Preparation & delivery
Know what happens next.
Retail orders are estimated to dispatch 7–15 days after payment confirmation. This is preparation time before dispatch; transit time is additional. Custom printing and wholesale schedules are confirmed separately with your quotation.